Business Operations Manager

Snips is hiring!

About

Snips is an AI-powered voice platform for connected devices. It enables makers and companies to add voice recognition and understanding to their products or services.

Created in 2013, the vision behind Snips has been to put an AI assistant in every device, making technology so intuitive that it disappears into the background. We are now over 70 people, with offices in Paris and New York.

What makes Snips unique is that everything runs locally on the device the user is speaking to, meaning no data ever gets sent to the cloud. This guarantees Privacy by Design and resilience to internet outages, making Snips the first ever voice technology to be GDPR compliant.

Our web platform was launched in June last year, and already has more than 15,000 developers who created over 24,000 assistants.

Snips is looking for passionate people who want to contribute to our vision to make technology disappear. More than a company, we see ourselves as a community that values purpose, inclusiveness, curiosity, grit and impact. We expect future Snipsters to be curious and want to learn continuously, helping each other solve the various problems they are working on.

What you will do

We are looking for someone with business motivation and or operational excellence ideally within a similar tech, software and innovation background. Someone that is excited to join and shape an innovative industry and mission in a competitive space

Duties include:

  • Help set-up, scale and administer the business CRM.
  • Validating and dispatching of leads from different inbound channels to Sales team in timely fashion.
  • Ensure and drives Business Team usage of CRM.
  • Monitor and track the progress and usage of CRM.
  • Contribute to monthly sales performance reports and coordinates weekly business team meetings.
  • Creating and implementing business process that help Snips scale rapidly and operationally in the enterprise sale space.
  • Assist in creating and implementing projects to generate sales growth and maximise efficiency.
  • Help Define and document business processes in the Business Playbook. Ensuring the playbook stays up to date.
  • Help onboard new Business Team employees with regards to the processes and tools the team uses.
  • Having an amazing time being part of a team building something special against some of the world's biggest competitors.

What we are looking for

As well as the above you must have:

  • Experience and knowledge setting up and scaling a CRM system;
  • Advanced MS Excel skills;
  • Can-do and positive attitude;
  • Ability to analyse data;
  • Attention to detail;
  • Looks at problems and sees opportunities for improvement;
  • Not be afraid to drive people in a positive way when they are busy;

Recruitment Process

  • An application form to make yourself shine
  • A challenge to do from home for pre-selected candidates
  • An interview in person or call if the challenge is successfully completed
  • A 2-day onsite trial for the shortlisted candidates
  • Reference Check

Although the process can appear long, it is a two-way street with ample opportunities for you to check whether your values are aligned with ours and if you think you would have fun and enjoy working with us.

Additional Information

  • Contract type: Full-Time
  • Location: Paris, France (75002)
  • Education Level: Fourth-Year University Level
  • Experience Level: > 3 years